Privacy Policy
Last updated: June 2026
Introduction
Zeakka Electronics ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
1.1 Information You Provide Directly
When you submit inquiries, request quotes, or contact us, we collect:
- Full name and business email address
- Company name and contact information
- Project details, specifications, and design drawings
- Bill of Materials (BOM) and technical requirements
- Any other information you voluntarily provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referral source and navigation patterns
- Cookies and similar tracking technologies
1.3 Analytics and Tracking
We use Google Analytics and similar tools to understand user behavior and improve our website. These tools may collect data about your visits and interactions with our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries - Process quote requests and provide technical support
- To provide services - Facilitate sampling, production, and delivery of products
- Marketing communications - Send product updates, promotional offers, and industry insights (you can opt-out anytime)
- To improve our services - Analyze usage patterns and optimize website functionality
- Legal compliance - Fulfill legal obligations and protect our rights
- Customer relationship management - Maintain records of your projects and orders
3. Data Storage and Security
3.1 Where We Store Your Data
Your data is stored on secure cloud servers located overseas. We implement industry-standard encryption and security measures to protect your information from unauthorized access, alteration, or disclosure.
3.2 Data Retention
We retain your information for the following periods:
- Active customers: 3-5 years (to support ongoing orders and service)
- Inactive inquiries: 1-2 years, then deleted
- Marketing subscribers: Until you unsubscribe, then 30 days
3.3 Data Sharing
We do not sell, trade, or share your personal information with third parties. Your data is kept confidential and used solely for the purposes outlined in this policy.
4. Your Rights
You have the right to:
- Access your data - Request a copy of all personal information we hold about you
- Correct your data - Request corrections to inaccurate or incomplete information
- Delete your data - Request deletion of your personal information (subject to legal requirements)
- Export your data - Request your data in a portable, machine-readable format
- Opt-out of marketing - Unsubscribe from promotional emails at any time
To exercise any of these rights, please contact us at sales@zeakka.com
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site usage. You can control cookie settings in your browser, but disabling cookies may affect website functionality.
Types of cookies we use:
- Essential cookies: Required for website functionality
- Analytics cookies: Track user behavior and site performance
- Preference cookies: Remember your settings and preferences
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any personal information.
7. Children's Privacy
Our services are intended for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our website constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: sales@zeakka.com
Phone: +86 133 1670 4586
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC+8)
This Privacy Policy is effective as of June 2026 and applies to all users of zeakka.com and related services. By using our website, you acknowledge that you have read and understood this policy.